The Bright Business Suite

In 1998, Benoit Barrier envisioned making business management software accessible to all.

Leveraging the rise of the internet, he foresaw a future where SMEs could benefit from fully web-based CRM and ERP solutions typically reserved for large corporations. These solutions would be more affordable and faster to implement. With his first engineering team, Atemis launched a cloud-based business management solution in Europe, enabling companies to operate seamlessly from anywhere, at any time, while connecting all their departments.

Thanks to customer-driven innovation, the platform grew rapidly. Today, AtemisCloud boasts 7 business branches, 540+ modules, and support for 12 languages, with continuous improvements to meet evolving needs.

From its inception, AtemisCloud has been 100% web-based, allowing seamless remote integration for customers. This approach reduces both initial project costs and implementation time. The architecture was designed for extensive online customization, eliminating the need for costly additional development. With these advantages, AtemisCloud has earned the trust of hundreds of customers worldwide. Are you ready to join them?

Let us wow you with our fully integrated solution. Dive into the first pillar of our comprehensive cloud platform: the CRM module.

1. CRM (Client Relationship Management)

Designed for all departments, CRM applications help you better understand your customers, qualify leads effectively, and meet their needs, ultimately boosting sales. By defining management processes, you can increase the number of prospects and leads managed, work more efficiently, and save time and money. At its core, the CRM enables you to focus on the most valuable asset of your business: customer relationships.

Key Benefits of CRM Applications

• Consolidation of all client information across departments.
• Enhanced communication and information exchange.
• Improved customer understanding, leading to higher satisfaction.
• Increased sales through streamlined processes.
• Automation of administrative tasks and document flow.
• Real-time customer insights before calls, using CTI integration.

Atemis CRM Features

• Companies and Contacts Management (XRM): Gain a 360° view of all companies and contacts (prospects, customers, suppliers, competitors, etc.). Track all relationship activities, assign tasks, and monitor defined sales processes. Reports are synced in real-time and accessible to the entire team.
  
  
• Work Schedule with Calendar Integration: Plan daily, monthly, or team schedules using a drag-and-drop interface. Synchronize with Outlook or Google Calendar and link schedules to internal and external projects for comprehensive time and cost management.
  
  
• Quotations, Offers, and Contracts: Automate the creation of offers and contracts with customizable templates, pricing grids, and collaborative tools. Track progress, validation, and document evolution efficiently.
  
  
• Sales Force Management (iOS/Android): Organize and monitor field teams in real-time. Access client details, manage orders, capture GPS locations, and submit reports seamlessly, whether online or offline.
  
  
• Leads Management: Record, share, and track opportunities in real time. Access detailed analysis by various criteria to enhance decision-making.
  
  
• Orders and Invoices: Create, validate, and manage multi-currency invoices and payment balances. Allow customers to access their order and invoice history through a dedicated portal.
  
  
• Business Intelligence: Generate or customize reports and charts to monitor sales, actions, and leads, ensuring informed business decisions.
  
  
• Customer Self-Service: Enable customers, suppliers, and partners to manage their interactions through customizable extranets with defined access rights.
  
  
• CTI (Inbound and Outbound Calls): Streamline telephony integration with click-to-call functionality, real-time customer details, and automatic call logs.
  
  
• Outgoing Call Campaigns: Optimize call center operations with integrated features for lead qualification, appointment setting, and real-time reporting.
  
  
• Call Center Scripting and Questionnaires: Design intuitive scripts and questionnaires for call center teams, with real-time data collection and analytics.

AtemisCloud's CRM module empowers businesses to connect with their customers effectively, streamline operations, and drive growth. Ready to transform your business?

Explore AtemisCloud today!